Bills are transferred over an encrypted connection and stored against your enquiry, accessible only to the Utilitybox audit team. We use them solely to check your billing and contract position, and we never share them with third parties. The review is free and places you under no obligation. Submitting bills does not switch your supplier, change your contract, or authorise any action on your account; nothing happens without your explicit instruction. If you'd rather not upload online, you can reply to any of our emails with the bills attached, or send them by WhatsApp.
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